LaunchBrightly Help Center

Getting Started

• Technical reference guide: [data-lb] attributes
• Detailed Implementation Guide: Getting Started

Setting up your account and preferences

• Setting up your account and preferences
• Naming your root Screenshot folder
• Adding team members
• Editing your Account preferences

Import all existing images in your help center

• Select the Import Help Center option during account set up
• Import a help center at any time using the dropdown in your dashboard

Securely add your login credentials and provide visibility to your demo account

• Update your Product information and App URL after a help center import
• Provide access to your demo account with a login and password
• Provide access to your demo account with an authentication token
• Select your screenshot modes
• Managing Editions from your help center import
• Add a new Edition

Add a screenshot sequence for the Product Elements you want to capture

• Select a Product Element from your help center import to update the Element details
• Access the support article associated with the Product Element
• Use the Screenshot Setup Wizard to add a screenshot sequence
• Select the Editions that apply to your Product Element
• Edit a Product Element or Screenshot Sequence

Apply global styling across all of your screenshots

• Apply global styling across all of your screenshots
• Adjust the margin and the background color of your screenshots
• Set the cornering of your screenshots
• Apply shadow settings for your screenshots

Run the Automated Screenshots Process

• Run the screenshot process to generate screenshots for newly set up Product Elements
• Run the screenshot process for all your screenshots
• Reprocess screenshots for individual Product Elements
• Where are my screenshots saved?

Sync your screenshots with your help center

• Embed a live screenshot directly in Helpjuice
• Embed a live screenshot directly in Freshdesk
• Can I embed a live screenshot directly in Intercom?
• Embed a live screenshot directly in Help Scout
• Embed a live screenshot directly in Zendesk
• Sync your screenshots with your help center

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FAQ

• Do you offer discounts?
• Do we pay extra for more people?
• Can we cancel at any time?
• How do you define a "Product" in your system?
• Do you have a Trial?
• What if I have more questions?